Shipping policy
At Botanical Bar Game, we are committed to delivering your orders in a timely and efficient manner. Below is our shipping policy with all the details you need to know.
Processing Time
- All orders are processed within 1-5 business days.
- Orders are not processed, shipped, or delivered on weekends or holidays.
- In cases of high order volume, processing times may be extended. We will notify you via email if there is any significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within 7-14 business days.
- Express Shipping: Estimated delivery within 3-7 business days.
Please note that delivery estimates depend on your location and may vary slightly due to carrier constraints.
Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive an email confirmation containing your tracking number. You can track your order through the provided link.
International Shipping
- Botanical Bar Game offers worldwide shipping. International shipping rates vary by destination.
- Customs, Duties, and Taxes: Any customs duties, taxes, or other charges applied to your shipment are the responsibility of the customer. These fees are not included in the product or shipping price.
Shipment Delays
- If your order experiences an unforeseen delay, we will notify you via email. Please note that customs processing and other external factors may contribute to delays beyond our control.
Lost or Damaged Shipments
- Botanical Bar Game is not liable for any products lost or damaged during shipping. If your package arrives damaged, please contact the shipping carrier directly to file a claim. Be sure to save all packaging materials and the damaged product as proof.